Features
|
Implications
|
The PrivacEmail Professional system can be integrated
with your web site.
|
Clients
can register and login from your web
site. |
Other secure
e-mail services exist, but do not allow
site integration. |
PrivacEmail.com is
a therapy-neutral domain name.
|
Third
parties cannot infer from the
PrivacEmail.com domain name that a client
is involved in online counselling. |
Web browsers
and e-mail programs store records on the
client's computer. Even PGP does not hide
domain names that reveal a client's
involvement in counselling. (e.g.,
info@counseling-abc3.com) |
Only you, the professional,
can access your client
demographics via the PrivacEmail
Secure Administrative Interface.
|
PrivacEmail's
Secure Administrative Interface allows
you to take action in client emergencies.
This feature, crucially important for
clinicians, is not available with other
web-based e-mail services. |
Without
PrivacEmail, clients may initiate contact
via non-secure e-mail. These clients may
reveal information that requires you to
take immediate action. But if they do not
provide a name or contact information,
action may be impossible. |
PrivacEmail, including the
administrative interface, is entirely
web-based.
|
- PrivacEmail can be
accessed from anywhere
- No record is left on the
computer being used
|
Clients
can use publicly accessible computers. Clinicians
can continue to connect with clients
while traveling.
Clients often share
their computer with other members of the
same household. With PrivacEmail, clients
can leave no trace of the fact that they
are communicating with a professional.
|
|
Professionals* have free access to the Online Learning
Community
*Level 1
Certified Cybercounsellors only |
Much of the
content of our Cybercounselling courses is available. |
This is
a fabulous reference for online practice. |
PrivacEmail is asynchronous.
|
Appointments
and co-ordination of time zones are not
necessary. |
Clients
and practitioners can read and write to
one another at their convenience. |
PrivacEmail is secured by 2048-bit
end-to-end encryption.
|
This
is stronger encryption than that used by
financial institutions. |
A
feeling of safety is essential for
effective online counselling. |
PrivacEmail is easy
to set up.
|
Ease
of set up is critically important for
clients who are distressed. |
Clients
do not need to download or install
special software. |
PrivacEmail is easy
to use.
|
- The user interface is
friendly and intuitive.
- There is no need to
exchange public keys, as is
usually the case with encryption
software.
|
Clients
don't even need to know what a
"public key" is! These
processes happen securely, quickly, and
transparently. |
PrivacEmail is digital
signature enabled.
|
Digital
signatures...
- verify both the
clinician's identity and the
client's identity*.
- alert users if a third
party has tampered with or
altered the message.
|
Clinicians
can digitally sign their messages or
verify their clients' signatures simply
by clicking a box in the the e-mail
interface. *
Identity
verification may also require an initial
offline process.
|
PrivacEmail offers e-mail
notification.
|
Email
notification allows clients and
clinicians to receive a message by
regular e-mail whenever they have
received a PrivacEmail message. |
By
default, these notifications contain no
confidential contents. |
PrivacEmail is tolerant
of disconnecting from the Net
|
Staying
online is not necessary. Users can
disconnect from the Internet and
reconnect when ready to send or close the
program. |
It
may be expensive for clients to maintain
a continuous connection to the Net while
reading and writing messages. |
