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Corporate and Professional Services

Are you...
Using non-secure e-mail in your professional role? Planning to launch your own, or enhance your existing online counselling services? Adding outsourced online counselling to your services ?

We offer...

E-mail Security for Counselling Professionals Online Counselling Launch / Enhancement Package Outsourced Online Counselling Package



PrivacEmailTM is a wholly owned subsidiary of Therapy Online.
2048 bit
end-to-end
encryption


PrivacEmail Professional
TM

  • Is your e-mail address published on your agency web site?
    On your business cards?
    On your letterhead?
  • Do clients or potential clients ever use e-mail to contact you?



PrivacEmail ProfessionalTM
includes:

  • One Pro.PrivacEmail secure e-mail account for professionals
  • Nine or more PrivacEmail secure e-mail accounts, for clients
  • PrivacEmail Secure Administrative Interface-- your online client case load database
 
If you use regular e-mail in your role as a counselling professional, you have probably discovered that clients or potential clients sometimes send you information about their personal issues. THIS METHOD OF REACHING YOU IS NOT SECURE! As ethical professionals, we have an obligation to ensure the confidentiality of ALL client personal information.

The problem with regular email

All electronic mail messages are sent through a system of routers and servers (computers on the internet). At points along this path, email messages are logged and may be stored, even for years. These storage points are the weak links in the chain, for this is where confidential messages to or from clients can be read, retrieved, and misused. Every non-secured email is potentially exposed to individuals or organizations that may intentionally seek out private and confidential information.

This problem has been recognized by the medical profession. D'Alessandro, D'Alessandro, and Colbert (2000), write

"Senders are submitting detailed e-mails concerning their problems: in essence, medical records, which are not encrypted or secure. Any reply that is sent is also not encrypted. Therefore, pediatricians need to consider this when formulating a reply." (1)

PrivacEmail ProfessionalTM solves ethical problems

With PrivacEmail ProfessionalTM you and your clients can set up totally secure and confidential e-mail accounts. PrivacEmail is the ideal solution for enabling clients and potential clients to contact you easily and confidentially.

PrivacEmail uses the Hushmail encryption engine, the world's premier secure Web-based email system. PrivacEmail provides 2048-bit end-to-end security combined with total ease of use.

System requirements

PrivacEmail utilizes cutting-edge java technology. For optimal performance we recommend using the most recent browser version.
View system requirements (popup window).

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Online Counselling Launch / Enhancement Package

We offer these services to counselling agencies that are interested in launching, or have already launched their online counselling services. In either case, our assistance will increase your confidence about providing online services ethically, effectively, and professionally.

  1. Consultation for policies, procedures, and client-related business operations
  2. PrivacEmailTM system (available as a secure e-mail solution)
  3. Counsellor eTrainingTM: ethics, skills, introduction to eSupervisionTM
  4. Consultation for marketing: target market assessment with a goal of increasing the reach and penetration of your market
  5. Outsourced eSupervisionTM

For more information and pricing, please
contact us.

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Outsourced Online Counselling Package

Your company can partner with Therapy Online to begin offering online counselling immediately. By outsourcing to us, you do not have to concern yourself with the labour-intensive process of setting up your own online counselling service. And you can be confident it will be done ethically and professionally. This package includes:

  1. Consultation for policy/operations
  2. Consultation for marketing, or collaborative marketing
  3. Therapy Online provides the online counselling

For more information and pricing, please
contact us.

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Footnote

(1) D'Alessandro, D. M., D'Alessandro, M. P., & Stephana, I. C. (2000). A proposed solution for addressing the challenge of patient cries for help through an analysis of unsolicited electronic mail. Pediatrics, 105(6), e74-e85.

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This page was last updated on Thursday, September 09, 2010.